Contracting Entity:
Techverge Africa Ltd · Registered Private Limited Company
Governing Law: Republic of Ghana · Jurisdiction: Courts of Ghana
1. Engagement & Scope of Work
These Terms of Service govern the preliminary scoping, website use, and master services relationships between Techverge Africa Ltd and our commercial clients. Specific software development, cloud migration, AI deployment, or IT consultancy projects are executed under mutually agreed Statements of Work (SOW) and Master Services Agreements (MSA).
2. Intellectual Property Ownership
Unless explicitly specified otherwise in a bespoke engagement agreement:
- Custom Developed Deliverables: Upon receipt of full settlement, all custom source code, documentation, schema configurations, and UI assets engineered exclusively for the client transfer to full client ownership.
- Pre-Existing Frameworks: Techverge Africa Ltd retains ownership of proprietary developer utilities, boilerplate modules, and baseline tools used across clients, granting the client a perpetual, non-exclusive, royalty-free license to use and modify them within their deployed solution.
3. Service Level Agreements & Uptime
Our cloud and infrastructure deployments are designed for mission-critical enterprise resilience targeting 99.9% uptime. Production SLAs, backup schedules, and emergency technical support response intervals are codified within each client's support agreement.
4. Governing Law & Dispute Resolution
These terms and any related disputes shall be governed by and construed in accordance with the laws of the Republic of Ghana. Parties agree to attempt amicable technical resolution prior to initiating formal arbitration under the Alternative Dispute Resolution Act, 2010 (Act 798) in Kumasi or Accra, Ghana.